Privacy Policy

1. Introduction

This Privacy Policy explains how Mahavir Marble & Kotastone ("we", "us", "our" or "Company") collects, uses, stores and protects information received from visitors and customers through our website: www.mahavirmarbleandkotastone.com

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We May Collect

We may collect information that you voluntarily provide to us when you contact us, submit an inquiry or request information about our products and services.

Personal Information

This may include:

• Name
• Mobile or telephone number
• Email address
• Company or business name
• Billing or communication address
• Product requirements or inquiry details
• Any other information voluntarily submitted by you

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our hosting provider, analytics services or standard web technologies.

This information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website or source

This information is generally used for website security, performance monitoring, analytics and improving our website.

4. How We Use Your Information

Information collected from you may be used for legitimate business purposes, including:

• Responding to your inquiries and requests
• Providing information about marble, granite, Kota stone and related products
• Preparing quotations or responding to product requirements
• Processing and managing customer communications
• Providing customer support
• Improving our website and services
• Maintaining website security
• Preventing fraud, abuse or unauthorized activity
• Complying with applicable legal requirements

5. Communication With You

If you submit an inquiry or voluntarily provide your contact information, we may contact you by phone, email, WhatsApp or other appropriate communication methods regarding your inquiry, quotation, products or services.

We do not intend to send unsolicited promotional communications where such communications are prohibited by applicable law.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior and enhance the user experience.

Cookies are small text files stored on your device by a website. You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

7. Third-Party Services

We may use third-party service providers for hosting, analytics, website security, communication, marketing or other business functions.

Such third parties may process limited information as required to provide their services. We encourage users to review the privacy policies of relevant third-party service providers.

8. Information Sharing

We do not sell, rent or trade your personal information to third parties for their independent marketing purposes.

We may share information where reasonably necessary with:

• Service providers working on our behalf
• Website and hosting service providers
• Communication or technology providers
• Professional advisors where necessary
• Government authorities where legally required
• Law enforcement agencies where required by law

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes or comply with applicable legal obligations.

11. Your Privacy Rights

Depending on applicable law, you may have certain rights concerning your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where processing is based on consent
• Object to certain processing activities
• Request information regarding how your data is processed

To exercise any applicable privacy rights, please contact us using the contact information provided below.

12. Children's Privacy

Our website and services are not intentionally directed toward children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

13. External Links

Our website may contain links to external websites or third-party platforms. We are not responsible for the privacy practices, content or security of external websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

14. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, technology, services or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

15. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, you may contact us using the details below.

16. Acceptance of This Privacy Policy

By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the website.