Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms", "Terms and Conditions") govern your access to and use of the website operated by Mahavir Marble & Kotastone ("we", "us", "our" or "Company").

Our website provides information about our products and services, including marble, granite, Kota stone, Kadappa stone, Jodhpuri stone, tiles, sanitary ware and related products.

By accessing this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our website.

2. About Our Business

Mahavir Marble & Kotastone is engaged in the wholesale and retail supply of marble, granite, Kota stone and other related products.

We have been operating in this industry since 1987 and provide products for residential, commercial and other construction requirements.

3. Website Use

You may use this website only for lawful purposes and in accordance with these Terms.

You agree that you will not:

• Use the website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorized access to the website, server or related systems.
• Introduce viruses, malware or other harmful technologies.
• Copy, reproduce or distribute website content without prior written permission.
• Use automated systems to collect or scrape website information without authorization.
• Interfere with the normal operation or security of the website.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on our website are accurate and useful.

However, natural stones such as marble, granite and Kota stone may naturally vary in colour, texture, pattern, shade, thickness and appearance.

Product images displayed on the website may not exactly represent the actual product supplied.

Customers are encouraged to confirm product specifications, availability, dimensions, finish, quantity and other requirements with us before placing an order.

5. Product Availability

Product availability may change without prior notice. Displaying a product on the website does not necessarily guarantee that the product is available at the time of inquiry or purchase.

We reserve the right to discontinue, modify or replace any product or product specification without prior notice.

6. Inquiries and Quotations

Customers may submit inquiries through our website or contact us directly for product information and quotations.

Any quotation provided by Mahavir Marble & Kotastone may be subject to product availability, quantity, specifications, transportation costs, taxes and other applicable commercial conditions.

A quotation or inquiry does not automatically constitute a confirmed order unless expressly accepted by both parties.

7. Pricing

Product prices may vary depending on the type, quality, dimensions, finish, quantity, availability, transportation and other applicable factors.

Prices communicated through the website, telephone, email, WhatsApp or other communication channels may be subject to confirmation at the time of order.

Applicable taxes, transportation charges, loading/unloading charges or other charges may be additional unless specifically stated otherwise in the quotation or invoice.

8. Orders and Confirmation

An order will be considered confirmed only after the required commercial terms, product availability, quantity, pricing and payment conditions have been mutually agreed upon.

We reserve the right to accept, reject or modify an order where necessary due to product availability, pricing errors, logistical limitations or other legitimate business reasons.

9. Payment

Payment terms will be communicated to the customer before order confirmation and may vary depending on the nature and size of the order.

Customers are responsible for making payments according to the agreed quotation, invoice or commercial terms.

Any applicable taxes or statutory charges will be handled in accordance with applicable laws and the agreed commercial terms.

10. Delivery and Transportation

Delivery arrangements, transportation charges and estimated delivery timelines may vary depending on the product, quantity, destination and availability of transportation.

Any delivery timeline communicated by us is an estimate unless expressly agreed otherwise in writing.

Delays caused by transportation providers, weather conditions, natural events, government restrictions, road conditions, strikes or other circumstances beyond our reasonable control may affect delivery timelines.

11. Inspection of Products

Customers are advised to inspect the products at the time of delivery or receipt wherever reasonably possible.

Any shortage, visible damage, incorrect material or other delivery-related concern should be communicated to us as soon as reasonably possible with relevant supporting details.

12. Returns and Replacement

Returns or replacements, where applicable, will be considered according to the specific product, order conditions and commercial agreement between the customer and Mahavir Marble & Kotastone.

Since natural stones can have variations in colour, texture, pattern and appearance, such natural characteristics shall not automatically be treated as defects.

Customers should contact us before returning any material. Unauthorized returns may not be accepted.

13. Intellectual Property

Unless otherwise stated, the content available on this website, including text, graphics, logos, images, photographs, designs, layout and other materials, is owned by or licensed to Mahavir Marble & Kotastone.

You may not reproduce, modify, distribute, publish, sell or commercially exploit website content without our prior written permission.

14. Third-Party Links

Our website may contain links to third-party websites or services for informational or convenience purposes.

We do not control and are not responsible for the content, availability, security or privacy practices of third-party websites.

Your use of third-party websites is subject to their own terms and policies.

15. Disclaimer

The website and its content are provided for general informational purposes.

While we make reasonable efforts to maintain accurate information, we do not guarantee that all information on the website will always be complete, current, error-free or available without interruption.

Product specifications, availability, prices and other commercial information should be confirmed directly with Mahavir Marble & Kotastone before making purchasing decisions.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Mahavir Marble & Kotastone shall not be liable for any indirect, incidental, special or consequential loss arising from the use of, or inability to use, this website.

Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

17. Force Majeure

We shall not be responsible for any delay or failure to perform our obligations caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, floods, earthquakes, fire, war, government restrictions, strikes, transportation disruptions, supply-chain interruptions, epidemics, technical failures or other unforeseen events.

18. Privacy

Your use of our website may involve the collection and processing of certain personal information.

Please refer to our Privacy Policy for information about how we collect, use and protect personal information.

19. Changes to These Terms

Mahavir Marble & Kotastone reserves the right to update, modify or replace these Terms & Conditions at any time without prior notice.

Any changes will become effective when the updated Terms are published on this website.

We recommend reviewing this page periodically for any updates.

20. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with these Terms or the use of our website or services shall be subject to the applicable jurisdiction of the courts in Gujarat, India, unless otherwise required by applicable law.

21. Contact Us

If you have any questions regarding these Terms & Conditions, product inquiries or our services, please contact us using the details below.

22. Acceptance of Terms

By accessing and using this website, you confirm that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with these Terms, please discontinue use of the website.